Welcome to our help section. We strive to make our website and order
process simple and hassle free. If you have a question that is not
answered below, please don't hesitate to contact us at
Help@raysebookshop.com, or by using our contact
form.
What is an
ebook? +Back to top+
An
ebook is a piece of literature that can be sent over the internet and
can be read on a computer. This literature is saved as a file, this
file is usually in the .PDF format. The ebook can contain any type of
information. A scanned/ typed version of a real book. A how to guide
and many others.
What
are the advantages of
reading ebooks? +Back to top+
ebooks
are great because the cost of shipping is eliminated and you get access
to the book immediately after purchase. You can read th ebook right
from your computer without having to go to the library or book store.
If
you would like an example please visit our free ebooks section and
select one. This will give you a general idea of what an ebook is. Free
eBooks Section.
What do i need
to read these eBooks? +Back
to top+
Most
eBooks are in the PDF format,
and can be read using adobe reader. This is a free computer program
that comes factory installed on most computers. So simply double click
it after download for it to open.
Some eBooks are in the .exe format
and require a windows operating system in order for them to be read. In
cases like that a PDF version of the ebook is included. (Dont worry MAC
users )
How do I
downloadthe eBooks? +Back to top+
Once
the purchase & payment has been completed, there will
be a
link in paypal "Complete Your Order Confirmation". Once that link is
clicked you will be sent to the success page. On the success page the
download link, expiration date, and downloads remaining will be
displayed. (See
Image 1)
If you miss the link, you can always visit "My Account". Then visit the
order information.
Image 1
Click the download link and save the file to a convenient location on
your computer.
What if I
Can't Retrieve my Download? +Back to top+
Verify
that payment has been made. Then visit "My Account" and log in. Go to
the information about the order and you should see a download link
similar to to image 1 below.
Include the following:
Order number
Name of buyer
Email address where download can be sent to.
Date of purchase.
What methods
of payment are accepted? +Back
to top+
Purchases can be made using a Debit/Credit Card, or a paypal account.
To pay with a credit/debit card on the paypal login page, you will see
this information.
